Pair a display

Pairing enrolls a Player as a screen in your Tilecast installation. An Owner or Administrator must approve the request in Studio.

Before you start

• Confirm that the Player can reach the Tilecast Server address.
• Sign in to Studio as an Owner or Administrator.

Pair the Player

1. Open Tilecast Player on the display.
2. Let the Player find Tilecast Server, or enter its address. Use HTTPS for a public hostname. For a private LAN, HTTP is allowed for a private IPv4 address, localhost, or a .local name. Enter only the server address and optional port, without a path. Tilecast Player verifies the installation identity before it sends an existing device credential.
3. Leave the six-character pairing code visible on the display. The Player also shows a QR code with the same request.
4. In Studio, open Screens > Fleet and select Pair screen.
5. Enter the code and compare the request details with the physical display. In the Tilecast iOS app you can select Scan QR code instead and point the camera at the QR code on the display. Studio shows the platform, device model, Player version, display resolution, locale, time zone, and network address when available.
6. Select Create new screen, enter a screen name, and add location or room details if useful.
7. Select Approve and pair.

The Player enrolls after approval and starts playback. With nothing assigned yet, it shows No content assigned.

Replace or repair a Player

When replacing the physical device but keeping the existing screen, select Replace hardware for an existing screen and choose the existing screen. Review the confirmation, then select Replace hardware. The screen identity, Display Group membership, content assignments, schedules, policies, and history remain. The old credential is retired only after the replacement Player successfully enrolls.

If the same physical Player is requesting a replacement credential, select Repair existing credential when Studio identifies it as previously paired. The existing screen keeps its name, description, location, room, content assignments, schedules, policies, and history. Only the device credential is replaced, after enrollment completes.

Note

A pairing code expires after ten minutes and can be used once. If it expires, request another code from the Player. Do not approve a request unless its device details match the display you are pairing.

If the Player reports that the server identity changed, stop and check that the address still points to the right installation. Do not reset the Player until you have confirmed which database and server it should use.